Effective Date: 19^th October 2025
Website: www.glissolutions.com
Entity: GLIS Solutions - F.Z.C (referred to as “GLISS,” “we,” “us,” or “our”)
Registered in: United Arab Emirates

1. Purpose of this Policy

This Privacy Policy explains how GLISS collects, uses, stores, and protects personal data when visitors interact with our website, contact us, or use our services.
We are committed to handling personal information responsibly and in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable local regulations.

2. Data We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

• Name, company name, email address, phone number
• Information shared through contact forms or inquiries
• Business or project details submitted for quotation or consultation

b. Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent on our site, and navigation patterns
• Cookies or similar tracking technologies (see Section 7)

We do not intentionally collect any sensitive personal data (such as health, biometric, or financial data) through this website.

3. Purpose of Processing

We process personal data only for legitimate business purposes, including:

• Responding to inquiries and requests for information
• Providing quotations, proposals, or service follow-ups
• Managing client relationships and project communication
• Improving website functionality, design, and user experience
• Fulfilling legal and regulatory obligations

4. Lawful Basis for Processing

Personal data is processed based on one or more of the following lawful grounds:

• Your consent, given through forms or online interaction
• Performance of a contract or steps taken prior to entering into one
• Legitimate business interests, such as improving our services
• Legal obligation, where required by UAE authorities

5. Data Storage and Retention

We store personal data securely using industry-standard encryption and access controls.
Information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by UAE law.

Once data is no longer needed, it is securely deleted or anonymised.

6. Data Sharing and Disclosure

GLISS does not sell or rent personal data.
We may share limited data only with:

• Authorized service providers assisting in website hosting, marketing, or analytics
• Regulatory or governmental authorities, if legally required
  All third-party partners are bound by confidentiality and data protection obligations consistent with UAE data protection standards.

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, analyse site traffic, and tailor content.
You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

8. International Data Transfers

If personal data is transferred outside the UAE, such transfers are performed in compliance with PDPL requirements — ensuring adequate data protection measures are in place.

9. Data Subject Rights

Under UAE law, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent for data processing (where applicable)
• Restrict or object to certain types of data use

To exercise these rights, contact us at:
info@glissolutions.com

10. Security Measures

We employ appropriate technical and organizational security measures — including data encryption, firewalls, and access controls — to protect your personal information against unauthorized access, disclosure, or loss.

11. Third-Party Links

Our website may include links to external websites. GLISS is not responsible for the content, practices, or privacy policies of third-party sites. We encourage you to review their privacy statements before providing any personal data.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
All revisions will be published on this page with an updated “Effective Date.”

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

GLIS Solutions - F.Z.C
B.C. 1305179, Ajman Free Zone C1 Building, Ajman Free Zone, UAE
info@glissolutions.com
www.glissolutions.com